TECHNICAL SUPPORT
We are sorry that you are having problems with our product. Let’s find a solution to the situation together.
2N ACADEMY & E-learning
A new course Visual Monitoring with instant access is now available at 2N Academy. 
Content:
- Physical Security: Alarm, Tamper Switch, Anti-vandal, Security Relay, 802.1x, Door State Detection, Exit button.
- Cyber Security: Password Management, Web Configuration Encryption, Call Encryption, Audio Encryption
- Access Security: Silent Alarm, Scrambled Keypad, False Access Attempts Limit, Anti-Passback, Multi-factor authentication
Duration: 30 minutes
Language: English
Webinar courses
| Language | Date | Time | Link | Type |
|---|---|---|---|---|
| Italian | April 22, 2024 | 14:00 | Perchè scegliere il controllo accessi 2N | Sales |
| French | April 25, 2024 | 10:00 | 2N OS 2.43 : introduction des nouvelles fonctionnalités | Sales |
| English | April 25, 2024 | 14:00 | Access Unit QR Code Reader | Sales |
| Spanish | April 30, 2024 | 10:00 | Configuración Básica Videoportero 4G SIN HILOS con Control de Accesos | Sales |
Start learning now at your own pace and get the 2N official certificate. All the courses are designed for international audience. There are subtitles and visual guidance to help you get through and have fun learning in our online interactive courses.
Contact Us
Chat with a Technician
To contact our technician, please use the chat at the bottom of this page. (9am - 4:30pm CET)
Contact Form
2N provides technical support for all products that have been purchased directly from our company. Get in touch with us.
Call Us
General (CZ&ENG):
+420 228 880 382*
UK:
+44 203 510 5770*
France:
+33 1 88 89 02 98*
Germany:
+49 4133 2029999*
Spain:
+34 919 540 607*
Italy:
+39 02 3055 9053*
*from 9:00 a.m. to 5:00 p.m. CET (Mon-Fri).
Contact for USA technical support
Online Helpdesk
Sign in with your Axis online account and create new ticket.
Call Us
US Technical support:
1 800 444 2947*
*from 9:00 am to 8:00 pm EST.
Contact for Australia technical support
Online Helpdesk
Sign in with your Axis online account and create new ticket.
Call Us
Australia:
+61 1300 294 747**
**from 9:00 a.m. to 5:00 p.m. Melbourne time UTC/GMT +11 (Mon – Fri)
Support für Distributoren
2N bietet technischen Support für alle direkt bei unserer Firma erworbenen Produkte an. Kontaktieren Sie uns einfach!
*von 9:00 Uhr bis 17:00 Uhr MEZ (Mo-Fr).
Phone Support
+420 228 880 574* (ENG)
+420 228 880 384* (CZ)
and enter your PIN.
