ASK FOR SERVICING

Request warranty or post-warranty servicing of your goods.

Customer identification


Goods identification

Please indicate as precisely as possible the goods type and name. For example, 2N® Helios IP Verso intercom.
The serial number can be found on the back of the product. If you can't find it, please indicate the product order number instead.
Please enter the invoice or receipt number.
Costs for refurbishment and non warranty repair are covered by customer.



Important instructions

In order to accept your goods for servicing, please press the button below to generate a PDF, which will contain the information, you filled in. Then send the printed Repair list along with the goods to the service department at Pod Vinicí 2028/20, 143 00 Prague 4, Czech republic.<br/><br/>When shipping goods back to 2N, please mark the package with RMA No. In case you are sending goods for repair, please also attach a proforma invoice with a total value up to 20 EUR/proforma invoice for customs purposes only/. In case of goods return, please send them with a commercial invoice with sale prices. Please, e-mail the correct invoice in advance to: rma@2n.com.