Frequently Asked Questions
In this section you can find answers prepared by our technical support staff in response to the most frequent questions asked by our customers regarding our products and services. Below you can find a link to enter the database, which contains a carefully ordered list of frequently asked questions on the portfolio of products and services of 2N TELEKOMUNIKACE a.s.
All question types are thematically arranged according to product or service name. You can make a full-text search in the database as well. All questions and answers are regularly updated by qualified members of the technical support staff.
In the FAQ database you can find dozens of questions referring to setting-up of products and services, manuals regarding the optimum use of products or even procedures that answer the query “What to do when...?”.
The FAQ database is available in Czech and English.
Example problems that are answered in the database:
How to watch video from 2N® Helios IPs RTSP server via VLC media player?
How to report technical issue on door intercom 2N® Helios IP?
I am not satisfied with audio quality of intercom system 2N® Helios.
How to configure 2N® SmartCom for remote monitoring?
How to license 2N® SmartCom server software platform?
How to use http commands on public announcement system 2N® SIP Speaker?
How can I connect analogue gateway 2N® SmartGate?
How to get a trace from VoIP GSM gateway 2N® VoiceBlue Next?
How to set up 2N® Mobility Extension on phone exchange 2N® NetStar?
and many more...