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FAQ
Frequently Asked Questions
In this section you can find answers which our technical support staff members prepared for the most frequent questions asked by our customers regarding our products and services. Below you can find a link where you can enter the database, which contains carefully ordered list of frequently asked questions with regard to portfolio of products and services of the 2N TELEKOMUNIKACE a.s.
All question ranges are thematically ordered according to product or service name. There is a possibility of a full-text search in the database as well. All questions and answers are regularly updated by qualified members of the technical support staff.
In the FAQ database you can find dozens of questions referring to set-up of products and services, manuals regarding optimum use of products or even procedures like „What to do when...".
FAQ database is available in Czech and English language.
Example questions which are answered in the database:
How to set up Mobility Extension on 2N® NetStar? My SIM card in PRI gateway is not logging to GSM network? How to send FAX message or data to and from GSM with 2N® EasyGate? Helios doesn't hang up automatically? How can I upgrade firmware on 2N® VoiceBlue Lite? Does 2N® EasyGate support CLIP function? What is required format for audio files in 2N® Netstar? What is the maximum number of VoIP calls via UMTS module with 2N® Office Route? How do I enable the GPRS feature in 2N® VoiceBlue Enterprise?
and many more...
