FAQ
Frequently Asked Questions
In this section you can find answers prepared by our technical support staff in response to the most frequent questions asked by our customers regarding our products and services. Below you can find a link to enter the database, which contains a carefully ordered list of frequently asked questions on the portfolio of products and services of 2N TELEKOMUNIKACE a.s.
All question types are thematically arranged according to product or service name. You can make a full-text search in the database as well. All questions and answers are regularly updated by qualified members of the technical support staff.
In the FAQ database you can find dozens of questions referring to setting-up of products and services, manuals regarding the optimum use of products or even procedures that answer the query “What to do when...?”.
The FAQ database is available in Czech and English.
Example problems that are answered in the database:
How to set up Mobility Extension on 2N® NetStar My SIM card in PRI gateway is not logging onto GSM network How to send FAX message or data to and from GSM with 2N® EasyGate Helios doesn't hang up automatically How can I upgrade firmware on 2N® VoiceBlue Lite Does 2N® EasyGate support CLIP function What is the required format for audio files in 2N® Netstar What is the maximum number of VoIP calls via UMTS module with 2N® Office Route How do I enable the GPRS feature in 2N® VoiceBlue Enterprise
and many more...
