2N® Omega 48 UMTS
Data Router with PBX Functions
POSSIBLE TO ORDER, NO FURTHER DEVELOPMENT
With the UMTS interface version, the 2N® Omega 48 reinvents itself for a completely different sector. It can no longer be regarded as a classic private branch exchange, rather it must be thought of as a UMTS data router, additionally providing the features of a private branch exchange for up to 48 branches. Using this product you can solve all your company’s communication needs, whether internally or externally, both in terms of voice and data.
IVR (Interactive Voice Response)
2N® Omega 48 also offers a solution for your company’s IVR (auto attendant). The caller may be greeted by a welcome or informed about the latest discount offer. Then the incoming call will be directed based on the choice of the caller depending on whether the caller wishes to be connected to customer care or a particular person. The IVR structure setting including the welcome is intuitive and very simple. IVR is a service which will help you improve your relationship with your customers and take your communication to a higher level.