2N® Contact Centre Solution
The Most Reachable Contact Centre in the World
The 2N® Contact Centre Solution is an ideal contact centre solution for small and medium enterprises with two operators or more, comprising a software application and hardware on a 2N® NetStar platform. The 2N contact centre can be used not only by companies with customer lines, but also by any service and contact departments, help desks and dispatching centres, i.e. everywhere the distribution and monitoring of incoming calls is needed.
The 2N® Contact Centre Solution software application is accessible over a web interface and offers high scalability and a simple expansion option to include other operators, which can be added one by one. In this way you will not only enjoy marked cost savings, but also build a made-to-measure solution precisely in accordance with your needs. In addition, there are managerial overviews of calls, statuses, operators and various campaigns that you can filter in accordance with the contact centre’s projects.