Call Centre for Lifts

Effective Monitoring 24/7

The Call Centre for Lifts is a software solution for the comprehensive management of emergency lift communicators. In addition to this, the software enables the receipt of alarm and control calls. You not only obtain a detailed overview of all calls from the lift, but also the option of archiving them. You can also export data for the preparation of, for example, reports for customers. Take advantage of our solution and create your own lift monitoring centre for a great price.

Product highlights:

The 2N Call Centre is a pure software solution for lifts. It uses a VoIP connection, and therefore does not require any specific hardware for operation.

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Call Centre for Lifts

Date Name Size Type Download
11.03.2015 Call Centre for Lifts - Product leaflet (EN) 318.97 kB PDF
Date Name Size Type Download
02.06.2016 SW application 2N® Lift8 Server - 2.1.2 3.58 MB ZIP
02.06.2016 SW application 2N® Lift8 Control Panel - 2.1.2 35.54 MB ZIP
02.06.2016 SW application 2N® Lift8 Communicator - 2.1.2 23.89 MB ZIP
=============
version 2.1.1
=============
Features:

01. Doubledeck support
New units added, up to 7 per shaft
Voice menu updated
How to configure - chapter for each audio unit
2N Lift8 Service Tool - graphics connection updated
02. New hardware support - procesor, memory
03. Multiple-User configuration file selection, param 850.
04. 2N Lift8 Control Panel - Import templates included in help
05. 2N Lift8 central unit - remote restart with param 890*service_password*



Improvements:
01. 2N Lift8 Communicator - audio level control during active call
02. 2N Lift8 Communicator - call control improved (outgoing call - answered)
03. 2N Lift8 Service Tool - all password are hidden (starts)
04. 2N Lift8 Communicator - Only one session can be active at the same time
05. 2N Lift8 Service Tool - new hints included



Fixes:
01. 2N Lift8 Camera module - freezing during recording - fixed
02. 2N Lift8 Control Panel-doesn't work filter confirmation by "ENTER" - fixed
03. 2N Lift8 Service Tool - Unexpcted error during video-playing (when video file is damaged) - fixed
04. Roaming SIM loging improved, could take more then 30min, now less then 1 min.
05. 2N Lift8 server/Control Panel - if new number arrives has to be automaticaly added to the DB - fixed.
06. 2N Lift8 Control Panel - if one intercom is in some group, then is not possible remove it - fixed with button for remove from the group.
07. 2N Lift8 Control Panel - archive loading doesn't work properly - fixed
08. 2N Lift8 VoIP module - param 913 15sec, called party doesn't end the call - fixed
and minor bug fixes


Parameters changes:
01. 941 is no more visible as it was clone of 940

=============
version 2.1.2
=============

Fixes:
01. 2N Lift8 Central Unit - SIP URI for Authorization digest
02. 2N Lift8 Service Tool - Application crash during the Central Unit connection
=============
version 2.1.1
=============
Features:

01. Doubledeck support
New units added, up to 7 per shaft
Voice menu updated
How to configure - chapter for each audio unit
2N Lift8 Service Tool - graphics connection updated
02. New hardware support - procesor, memory
03. Multiple-User configuration file selection, param 850.
04. 2N Lift8 Control Panel - Import templates included in help
05. 2N Lift8 central unit - remote restart with param 890*service_password*



Improvements:
01. 2N Lift8 Communicator - audio level control during active call
02. 2N Lift8 Communicator - call control improved (outgoing call - answered)
03. 2N Lift8 Service Tool - all password are hidden (starts)
04. 2N Lift8 Communicator - Only one session can be active at the same time
05. 2N Lift8 Service Tool - new hints included



Fixes:
01. 2N Lift8 Camera module - freezing during recording - fixed
02. 2N Lift8 Control Panel-doesn't work filter confirmation by "ENTER" - fixed
03. 2N Lift8 Service Tool - Unexpcted error during video-playing (when video file is damaged) - fixed
04. Roaming SIM loging improved, could take more then 30min, now less then 1 min.
05. 2N Lift8 server/Control Panel - if new number arrives has to be automaticaly added to the DB - fixed.
06. 2N Lift8 Control Panel - if one intercom is in some group, then is not possible remove it - fixed with button for remove from the group.
07. 2N Lift8 Control Panel - archive loading doesn't work properly - fixed
08. 2N Lift8 VoIP module - param 913 15sec, called party doesn't end the call - fixed
and minor bug fixes


Parameters changes:
01. 941 is no more visible as it was clone of 940

=============
version 2.1.2
=============

Fixes:
01. 2N Lift8 Central Unit - SIP URI for Authorization digest
02. 2N Lift8 Service Tool - Application crash during the Central Unit connection
=============
version 2.1.1
=============
Features:

01. Doubledeck support
New units added, up to 7 per shaft
Voice menu updated
How to configure - chapter for each audio unit
2N Lift8 Service Tool - graphics connection updated
02. New hardware support - procesor, memory
03. Multiple-User configuration file selection, param 850.
04. 2N Lift8 Control Panel - Import templates included in help
05. 2N Lift8 central unit - remote restart with param 890*service_password*



Improvements:
01. 2N Lift8 Communicator - audio level control during active call
02. 2N Lift8 Communicator - call control improved (outgoing call - answered)
03. 2N Lift8 Service Tool - all password are hidden (starts)
04. 2N Lift8 Communicator - Only one session can be active at the same time
05. 2N Lift8 Service Tool - new hints included



Fixes:
01. 2N Lift8 Camera module - freezing during recording - fixed
02. 2N Lift8 Control Panel-doesn't work filter confirmation by "ENTER" - fixed
03. 2N Lift8 Service Tool - Unexpcted error during video-playing (when video file is damaged) - fixed
04. Roaming SIM loging improved, could take more then 30min, now less then 1 min.
05. 2N Lift8 server/Control Panel - if new number arrives has to be automaticaly added to the DB - fixed.
06. 2N Lift8 Control Panel - if one intercom is in some group, then is not possible remove it - fixed with button for remove from the group.
07. 2N Lift8 Control Panel - archive loading doesn't work properly - fixed
08. 2N Lift8 VoIP module - param 913 15sec, called party doesn't end the call - fixed
and minor bug fixes


Parameters changes:
01. 941 is no more visible as it was clone of 940

=============
version 2.1.2
=============

Fixes:
01. 2N Lift8 Central Unit - SIP URI for Authorization digest
02. 2N Lift8 Service Tool - Application crash during the Central Unit connection
    
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